Legal Compliance

You agree that you will not use, sell or supply any product(s) purchased from MS Perfume Platform in an unlawful manner.

Liability

You have certain rights as a consumer, including statutory rights relating to faulty or misrepresented goods. Nothing in these Terms and Conditions will affect these statutory.

We are only responsible for losses that are a natural, foreseeable consequence of our breach of these Terms and Conditions. We will not be liable to you if we are prevented or delayed from complying with our obligations under these Terms and Conditions by anything you (or anyone acting on your behalf) do or fail to do or due to events which are beyond our reasonable control.

You acknowledge and undertake that you are purchasing Products at your own risk and that you are using prudent judgement before placing an order for a Product on the MS Perfume Platform. Refund of the price paid for the purchase of a product or replacement thereof shall be governed by the Return and Refund terms herein.

MS Perfume Platform does not provide or make any representation, warranty or guarantee, express or implied about the products, and all implied warranties under law or contract are to the maximum extent possible hereby disclaimed.

We shall not, under any circumstance, whether as a result of breach of contract or warranty, tort, or otherwise, be liable for any incidental, special or consequential damages, including loss of profits or revenues or any other costs or damages.

In no event, our aggregate liability, if any, that is proven and ordered by a court of competent jurisdiction pursuant to a claim by you or person acting on your behalf, shall extend beyond the money charged from you for purchases made pursuant to an order under which such liability has arisen and been established. We will not be responsible for any business loss (including loss of profits, revenue, contracts, anticipated savings, data, goodwill or wasted expenditure) or any other indirect or consequential loss that is not reasonably foreseeable to both you and us when a contract for the sale of Product by us to you was formed.

Indemnification and Limitation of Liability

You agree to indemnify, defend and hold harmless us, our affiliates, officers, directors, employees, consultants, licensors, agents, and representatives from and against any and all third- party claims, losses, liabilities, damages, and/or costs (including reasonable attorney fees and costs) arising from your access to or use of MS Perfume Platform or the services, violation of these Terms and Conditions, or infringement of any of our or any third-party intellectual property or other rights. We will notify you promptly of any such claim, loss, liability, or demand, and in addition to the foregoing, you agree to provide us with reasonable assistance, at your expense, in defending any such claim, loss, liability, damage, or cost.

Other legal notices

There may be legal notices on other areas of the MS Perfume Platform and its associated products and services , all of which will, together with these Terms and Conditions govern your use of the MS Perfume Platform.

Assignment and third party rights

We reserve the right to update or amend these Terms and Conditions from time to time to comply with law or to meet our changing business requirements without prior notification. Any updates or amendments will be posted on the MS Perfume Platform. Your relationship with the MS Perfume Platform will be governed by the most current version of these Terms and Conditions, as published on MS Perfume Platform.

You may not assign or subcontract any of your rights or obligations under these Terms and Conditions to any third party unless we agree in writing.

We may assign, transfer or subcontract any of our rights or obligations under these Terms and Conditions to any third party at our discretion.

Only you and we shall be entitled to enforce these Terms and Conditions. No third party shall be entitled to enforce any of these Terms and Conditions

Waiver

No relaxation or delay by us in exercising any right or remedy under these Terms and Conditions shall operate as a waiver of that right or remedy nor shall affect our ability to subsequently exercise that right or remedy. Any waiver must be agreed by us in writing.

Severability

Whenever possible, each section of these Terms and Conditions shall be interpreted in a manner so as to be valid under applicable law. However, if any of these Terms and Conditions are found to be illegal, invalid or unenforceable by any court of competent jurisdiction, such Terms and Conditions shall be ineffective only to the extent of such prohibition or invalidity, without invalidating the remainder of such Terms and Conditions and the rest of these Terms and Conditions shall remain in full force and effect.

Entire Agreement

These Terms and Conditions set out the entire agreement between you and us and supersede any and all prior terms, conditions, warranties and/or representations to the fullest extent permitted by law.

Law, jurisdiction and language

Any matter that arises out of your use of the MS Perfume Platform (including any contract entered between you and us through the MS Perfume Platform) shall be governed by Indian laws as applicable and any disputes regarding or arising out of these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts at Maharashtra. All contracts shall be concluded in English.

Notices

All notices and communications shall be in writing, in English and shall be deemed given if delivered personally or by commercial messenger or courier service, or mailed by registered or certified mail (return receipt requested) or sent by email, with due acknowledgment or complete transmission to the following address:

Postal Address: MS Perfume,205/16 TELANGI PACCHA PETH Solapur,

MAHARASHTRA 413005, India

Email id:  contact@msperfume.com, support@msperfume.com

Complaints

If your complaint is about a Product, our MS Perfume Platform or anything else, you may reach our customer care, at the address /phone number detailed below.

In the unlikely event that we are unable to resolve a complaint with you directly, you have the right to refer the dispute to the Grievance Officer.

Customer Care

By email: support@msperfume.com

By phone: +91 9021481981; we are open everyday Mon-Sat 08:00 am to 08:00 pm, excluding gazetted holidays.

By post:

Registered Office: MS Perfume,205/16 TELANGI PACCHA PETH Solapur,

MAHARASHTRA 413005, India

**Calls may be chargeable as per your service provider.

Grievance Officer

Name: Mazhar Shahpure

Designation: Grievance Officer

Email Address: contact@msperfume.com

Phone No: +91 9021481981

Mailing Address: C/O MS Perfume,205/16 TELANGI PACCHA PETH Solapur,

MAHARASHTRA 413005, India

Timings: Monday to Friday: 9:00 am – 6:00 pm

Interpretation

Headings, subheadings, titles, subtitles to clauses, sub-clauses and paragraphs are for information only and shall not form part of the operative provisions of the Agreement and shall be ignored in construing the same.

Words denoting the singular shall include the plural and words denoting any gender shall include all genders.

The words “include” and “including” are to be construed without limitation.

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