To the extent permitted by applicable law, We, our officers, agents, employees and directors, disclaim any liability against any loss, damage, expenses, liabilities, claim, injury caused due to the failure of performance, omission, defect of products, or deletion, interruption, error, delay, virus, communication, unauthorised access, theft, destruction, alteration or use of records on the MS Perfume Platform.

Damage to your computer or other devices
MS Perfume uses reasonable efforts to ensure that the MS Perfume Platform is free from viruses and other malicious or harmful content. However, we cannot guarantee that your use of the MS Perfume Platform (including any content on it or any website accessible from it) will not cause damage to your computer or other device. It is your responsibility to ensure that you have the right equipment (including antivirus software) to use the MS Perfume Platform safely and to screen out anything that may damage or harm your computer/ mobile phone or other device or other system or equipment through which the user uses and accesses the MS Perfume Platform. Except where required by applicable law, MS Perfume shall not be liable to any person for any loss or damage they suffer as a result of viruses or other malicious or harmful content that they access from or via the MS Perfume Platform.

Communication and Unsubscribing
By providing your consent, you also accept to receive news, updates, offers/ campaign related SMS, to the email address and mobile phone number provided by you. By accessing and using the MS Perfume Platform and/ or verifying your contact number with us, you explicitly consent to receive such communications (through call, SMS, email or other digital and electronic means) from us and/or our authorized representatives regarding any new services or offerings, even if your contact number is registered under the DND/NCPR list under the Telecom Commercial Communications Customer Preference Regulations, 2018.

You can unsubscribe/ opt-out from receiving marketing/ promotional communications, newsletters and other notifications from us at any time by following the instructions set out in such communications (if any) or by contacting our customer care.

In case you wish to delete your account on the MS Perfume Platform, you may do so through the mobile application (both iOS & Android). By requesting the deletion of your account on the MS Perfume Platform you will be automatically unsubscribed/ opted-out from receiving marketing/ promotional communications, newsletters and other notifications from us and from the MS Perfume loyalty program. You will lose any accrued points and benefits for the loyalty account linked to the account/phone number being deleted. Further, you understand that by deleting your account we will delete some of your personal information and account related data available with us permanently and cannot be retrieved in case of disputes in future. Consequently, upon deletion of your account, we may no longer be able to provide you all the corresponding services like online returns, order tracking etc. It is hereby clarified that, despite your request to delete your account we may retain some information which are necessary to fulfill any pending orders, services and /or for complying with statutory requirements. Your request for deletion of the account may be kept in abeyance till the final resolution of any pending disputes, grievances, investigations or issues relating to the account.

Acceptance of Your Order
Please note that completion of the online checkout process does not constitute our acceptance of your offer to purchase products from us. We will notify you by email and/or mobile confirming receipt of your order and containing the details of your order as soon as possible to acknowledge that we have received and are processing your order. Our acceptance of your order will take place only when we ship or dispatch the product(s) that you order from us. We reserve the right, at our sole discretion, prior to dispatch of the product(s), to decline or refuse or cancel an order for any reason whatsoever, including legal and regulatory reasons.

If your order is dispatched in more than one package, you may receive separate shipment confirmations for each package, and each shipment confirmation and corresponding dispatch will conclude a separate contract of sale between you and us for the Product(s) specified in that shipment confirmation.

The duration of our contract with you will start from when you receive the order dispatch email and last upon delivery of the Products.

We list availability information for the products on the relevant webpage of the MS Perfume Platform. Beyond what we say on that webpage or otherwise on the MS Perfume Platform, we cannot be more specific about availability. Please note that dispatch estimates are not guaranteed and should not be relied upon as such. As we process your order, you will be informed by e-mail and/or mobile SMS if any Products you order turn out to be unavailable or out of stock.

Any communication from us shall be sent only to your registered mobile number and/or email address or such other contact number or email address that you may designate, for any particular transaction. You shall be solely responsible to update your registered mobile number and/or email address on the MS Perfume Platform in the event there is a change. Further, we may also send you notifications and reminders with respect to scheduled deliveries of the purchased products. While we shall make every endeavor to share prompt reminders and notifications relating to the delivery of purchased Product(s) with you, we shall not be held liable for any failure to send such notifications or reminders to you.

If we cannot supply you with the Product you ordered, whether fully or partially, we will not process your order, to the extent we cannot supply the same, inform you of this in writing (including email) and, if you have already paid for the Product or service, refund you for the part of the order so cancelled, in full as per the Returns & Refunds terms herein.

If the fulfillment of an order (or any aspect of it) would be illegal or unlawful, MS Perfume has the right to stop or cease to fulfill the order at any time, including after dispatch of products and/or notification to you that the order has been received and is being processed. You acknowledge that MS Perfume shall incur no liability in such circumstances.

All orders placed on MS Perfume Platform are subject to the availability of such product, our acceptance of your offer and your continued adherence to these Terms and Conditions.

You hereby authorize us to declare and provide declarations to any governmental authority on request on your behalf, including that the products ordered by you are for personal, non-commercial use